- What is the minimum required computer configuration to use DecodeChess application?
A connection to the Internet. Minimal supported screen resolution 800*600. Browser types/versions: Edge, Firefox 44+, Chrome 47+, Safari 9+, Opera 36+, IOS Safari 8.4+, Android Browser 4.3+ (Android version), Android Chrome 49+.
We are no longer supporting IE because we have to use advance functions which IE does not support.
- What happens to my unused credits if I upgrade my package?
Upgrading from DecodeChess Opening to DecodeChess Advanced: Your unused credits are added to your newly purchased package, the expiration date of the package will be extended to the new package’s expiration date.
Upgrading from DecodeChess Player to DecodeChess Master: The remaining credits are added to your newly purchased package. The expiration date of the remaining queries from the current cycle date will be extended to the new package’s end of the first cycle.
- Why do packages have time limit?
In order to deliver a butter user experience DecodeChess reserves resources to accommodate projected computer and Internet infrastructure needs based on the subscriptions received for the periods of those subscriptions.
- What should I do if my payment transaction fails?
If your payment through Paypal fails (for whatever reason), login to decodechess.com with the username and password you created before the payment page. Once you are logged-in, choose the package you want and go through the payment process again. You can’t re-register as a new user with the same user name or email address because they are already in the system.
- Is DecodeChess available as a native iOS or Android Application?
At the moment DecodeChess is available only as a Web Application.
- What are your future plans for DecodeChess?
In the future DecodeChess will provide automated explanations not only at the position level but also at the whole game level and even the individual user level (identifying general strengths and weaknesses of the individual player).
- How do I load my own games?
Your own games can either be uploaded to the DecodeChess dashboard as a pgn file x or they can be played on our virtual board. You can load a position by pasting the position’s FEN. You can also pre-arrange specific positions on the DecodeChess virtual board. Once you have analyzed a position, the game is saved in your own private games zone and can be viewed by browsing your games history.
- Which chess engine is used by DecodeChess?
While DecodeChess focuses on the AI of chess analyses and annotation we ride the Stockfish engine as our game engine. We would like to thank the Stockfish team for their contribution to the world of chess (the Stockfish source code can be found here).
- Can I run DecodeChess on my computer without an Internet connection?
DecodeChess relies on a proprietary algorithm which requires significant number of CPU resources to produce its automatic explanations and is therefore available through the cloud from our servers only.
More questions? Please Contact DecodeChess support.